There are two ways to look at a property, the first is as a seller of the property and the second is as the potential buyer of the property. Obviously the seller will look to the good features that a house may have, hoping to get the highest price possible whilst a potential buyer, will often look for any poorer features so as to justify offering a lower price.
For this reason an estate agent must try to be impartial and mediate the two so as to hopefully reach an agreed price and the sale can be completed to everybody’s reasonable satisfaction.
This of course is not always an easy task but the ability of an estate agent to mediate in this way is essential if they are to be successful in their job. This is just one example of how an estate agent’s job may be far more difficult than many people think.
Often people think that an estate agent just shows people around a property and then receives a commission if it is sold but there is far more to the job than just being a guide. When a property is shown to an agent as being available to buy, the agent must either evaluate the property themselves or have some qualified do it for them.
They must have the property photographed and write up a brief description of its main features, perhaps overall size, number of bathrooms and any special features like a garage, swimming pool or extensive gardens.
They must place the photos and write up on any residential property listings and ensure a ‘For Sale’ sign is prominently displayed in front of the property. Before any potential buyers wish to look over the property, they should have learned everything about the immediate area, such as distance to the nearest schools, shops or other amenities, in case they are asked.
The estate agent must have also prepared any and all paper work regarding the selling and buying of the house, ensuring that all national and local laws are adhered to, making the transaction fully legal.
As the estate agent will be expected to accompany potential buyers when looking at a house, this means that they will often have to be prepared to work on weekends and even holidays as those are the most popular times potential buyers like to look at different properties.
With all the things an estate agent has to do and all the knowledge that they must possess, it is perhaps surprising to hear that to become an estate agent, no actual qualifications are required, instead most agencies prefer to hire people and then train them whilst on the job.
Of course anyone that an agency hires will have to display good people skills, perhaps experience in customer service, be honest and have a good knowledge of math. Once a new estate agent is taken on, experience and courses offered by the National Federation of Property Professionals (NFoPP) will help them become proficient.